Provides information about schemes and grants available to support individuals with water payments.
Provides guidance on what to do if you’re unable to pay your phone or broadband bills.
Government information and guidance on Winter Fuel Payment, including: who is eligible and how much your Winter Fuel Payment could be for the current financial year.
Government information on Warm Home Discount including: who is eligible, how to apply to the scheme, and how much you could get discounted from your energy bills.
Helps anyone (not just British Gas customers) facing financial hardship and fuel poverty through providing information, support and resources. Includes a map of local free advice centres.
Provides information on the available schemes and benefits to assist you in paying your bill as well as the next steps if you’re facing any problems.
Advice from the Northern Ireland government on managing the winter months at home and paying for heating.
Provides information on energy back billing and your rights to not be charged for more than a year of energy bills if you have not been correctly billed.
Charity providing free independent advice across the range of tax issues that impact on people on low incomes (£20,000 a year or less).
Find information on various gas and electric grants and discounts, including the warm home discount.