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Consumer rights

Find support and what to do if you have customer complaints.

Showing 5 support listings:

UK International Consumer Centre

Free advice for UK citizens having issues with purchases made abroad

Legal and practical advice, informs consumers of steps they can take to resolve problems with businesses outside the UK.


Financial Ombudsman

Financial dispute resolution

Settles individual disputes between consumers and businesses that provide financial services. Resolves disputes fairly and impartially and have the power to put things right.


Citizens Advice

Citizens Advice money, legal, consumer and other advice

Free, confidential advice online, by phone, and in person. Offers advice on money, legal issues, consumer complaints, and other problems. Check their website for your local number or local centre.



Consumer rights information and guidance

Offers a range of online information and guidance on common consumer problems including faulty goods.

England, Scotland, Wales

Advice NI

Northern Ireland independent advice network

An independent advice network offering free, independent advice on issues such as benefits, debt, housing, employment, disability, community care and consumer issues.