Helps anyone (not just British Gas customers) facing financial hardship and fuel poverty through providing information, support and resources. Includes a map of local free advice centres.
Provides information on energy back billing and your rights to not be charged for more than a year of energy bills if you have not been correctly billed.
Government information and guidance on Winter Fuel Payment, including: who is eligible and how much your Winter Fuel Payment could be for the current financial year.
Find information on various gas and electric grants and discounts, including the warm home discount.
Advice from the Northern Ireland government on managing the winter months at home and paying for heating.