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Housing association complaint

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How to complain about council or housing association repairs

How to complain if your landlord (council or housing association) refuses to make repairs, takes too long, or does poor quality repair work.


HM Government

How to make a social housing complaint

Covers repairs and maintenance, health and safety issues, customer service and other problems. Also includes detail on what to do if you’re not happy with your housing provider’s response.


Housing Rights

How to complain about housing associations in Northern Ireland

Information on how to complain about your housing association and what the process involves.

Northern Ireland