For tenant’s facing eviction, there is information to help you understand your rights as a tenant and your landlord’s obligations.
Information for tenants on the steps to take following an eviction notice and if necessary, how to challenge an eviction.
Explains the eviction procedure for the most common types of tenancy and what to do if your landlord doesn’t follow the right procedure, illegally evicts or harasses you.
Provides detailed information and advice on how to secure succession and what to do if you cannot take over the tenancy.
Offers detailed information and advice on the steps to take when buying a home including budgeting, how to find a property, conveyancing and home buying schemes.
Provides detailed information and advice on what to do in the event of flooding in Northern Ireland including how to protect your home, moving belongings, claiming insurance/compensation and getting help.
Covers repairs and maintenance, health and safety issues, customer service and other problems. Also includes detail on what to do if you’re not happy with your housing provider’s response.
How to complain if your landlord (council or housing association) refuses to make repairs, takes too long, or does poor quality repair work.
Information about action creditors can take against you in Scotland if you are in debt, including guidance on what happens if you are taken to court and how to handle creditors if they harass you.
Information about Sheriff Officers powers including checking an officer’s identity, officer powers to enter your home or business and eviction. Also include guidance on complaining about a sheriff officer.
Information on the steps that need to be taken when moving home.
Explains what a Discretionary Housing Payment is, who is entitled to the payment and how an application can be made to the local council.
Information on what to do when moving home and who needs to be informed of your new address.
Information and advice illustrating a landlord’s repair responsibilities, including maintaining a safe home to live in.
Website that enables the public to connect rough sleepers with local outreach officers so they can access support.
Provides information and advice for tenants should their landlord refuse to repair the home.
Advice on resolving antisocial noise issues whether caused by neighbours or otherwise.
Advice from the Northern Ireland government on managing the winter months at home and paying for heating.
Advice from the Northern Ireland government on recovering from a domestic fire and what to do after it happens, including how to replace valuable documents and records.
Advice on how to apply for social housing in Northern Ireland.
Advice on home living expenses and where to find support in Northern Ireland.
Information on how to complain about your housing association and what the process involves.
Free advice on how to end your tenancy. Provides information about types of tenancy, giving notice to your landlord and the moving out process.
Information about checking joint tenancy status, leaving tenancy early and replacement tenants.
Search for a room in a shared house or find a housemate across the UK.
Overview of what a rental scam is and tips to avoid becoming a victim of a scam.
Provides an outline of the steps to take when resolving a dispute with neighbours. Signposts to services which provide advice and mediation support.
Information and advice about guarantors, who might need them and who can be a guarantor.
Find help to rent schemes aimed at preventing homelessness in your area.
Provides renters with advice on pest control, who is responsible and how the local authority can help to ensure a pest and vermin-free environment.
Offers information, advice and support online nationally for lgbtq+ young people aged 16-25 in the uk who are experiencing homelessness or living in a hostile or abusive environment.
Provides step by step instructions on how to properly complain about a letting agent.
Information and advice on how to resolve neighbour problems or make a formal complaint about a neighbour.
Information about housing discrimination and signposting actions to take.
Information from the NHS about carbon monoxide poisoning. Lists symptoms, causes, and how to prevent it in your home.
A guide for renting a home privately under an assured shorthold tenancy, either direct from a landlord or through a letting agency.
Find out how to get your deposit back, what you can do if you don’t agree with deductions and what happens if your landlord doesn’t respond.
Explains how to make a complaint about your council house.
Get help straight away if you’ve been evicted illegally. Contact the police if your landlord threatens violence.
Find information on options that may be available to avoid repossession of your home.
Find information and guidance if threatened with eviction by the council or housing association.
Find a trader or tradesman to assist with repairs.
Explains what financial assistance is available, depending on your circumstances and how to find out more.
Find advice if your quality of life is badly affected by others in your community. For example, noise, neighbour disputes, harassment and intimidation, vandalism or criminal damage.
The Red Cross may be able to offer support after emergencies such as fires or floods.
Guidance about how to make a home safe from fire.
UK-wide Action Group for buildings with combustible cladding.
Find information and local schemes for meals on wheels in England and Wales.
Find information about and eligibility for meal services in Scotland.
Find information on eligibility and how to arrange meals on wheels in Northern Ireland.
Helps you find a local gardener offering a range of services.
Provides information on how to end a tenancy early. Other information may apply if you are in England, Scotland, Wales or Northern Ireland.
Nightstops provide homeless people under 25 with free overnight accommodation in the home of a trained volunteer.
Find refuge through the Women’s Aid directory.
Look for hostels or nightshelters on the Homeless Link site and find out how you can be referred.
Find information and advice on how to apply for and find emergency housing.
Information on applying for a council home, types of tenancy repairs and maintenance complaints, council housing fraud and how to buy your council home.
Publishes guides and content that help tenants learn their rights and responsibilities when renting a property. The Tenants’ Voice community can be found on Facebook.
A website for tenants to rate their landlord and/or letting agent. Also helps you check ratings of places you might rent.
Talk to an expert housing adviser if you’re in urgent need of housing advice. You may be at risk of homelessness, harm or feel very overwhelmed about your housing situation.